We understand that you may occasionally wish to return/exchange your purchases. We'll be happy to help you with the process. 

1-Eligibility for Returns/Exchanges

• Items must be returned/exchanged within 7 days of receiving your parcel.
• Products must be unused, with tags and in original packaging.
• Returns/exchanges are not applicable to discounted or sale items.

2-Process for Returns/Exchanges

• Contact us at info@waqaswaqar.com OR +92 300 1039639 to initiate a return or exchange.
• Provide proof of purchase (receipt or order confirmation).
• Customers are responsible for return shipping costs unless the item is defective.

3-Refund Policy

• Refunds are processed within 7 days of receiving the returned item.
• Refunds will be issued through the original payment method.
• Original shipping fee and handling costs are non-refundable.

4-Damaged or Defective Items

If you receive a damaged or defective item, contact us within 7 days with clear photos and a description. we may offer you a substitute or replacement product or we will give you a full refund including any delivery charges you paid for (if any).

5-Contact Us

For questions or concerns, please reach out to

Call: +92 300 1039639

WhatsApp: +92 300 1039639

Email: info@waqaswaqar.com